Американська хімчистка на Русанівці

  • Номер телефону
  • Адреса
    проспект Соборності, 21, Київ
  • Години праці
    Пн-Сб 9:00-19:00

Відгуки про відділення

Amerykansʹka Ximchystka
4.2
Based on 79 reviews
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Таня Таня
Таня Таня
14:11 13 Aug 25
Be careful!!! This is the worst dry cleaner - they charge money for dry cleaning, but in reality they just wash it. Thus, they ruined my jacket, for which I paid 750 UAH for dry cleaning, and they simply washed it, thereby knocking all the filler out. When placing the order, I indicated the insurance amount of 8000 UAH, but they returned me 750... UAH for dry cleaning with a note - we did everything we could. They meant that they tried to straighten it out, but nothing worked for them. Keep in mind - if you write the insurance amount - it means nothing to them. No one will refund you anything if your things are ruined. No one even contacted me and apologized. By the way, a year earlier I handed this same jacket over to another dry cleaner and it was returned to me in almost new condition. They really did dry clean it there and it looked perfect.read more
Юлія Сергіївна
Юлія Сергіївна
11:42 10 Apr 25
They didn't sew the sneakers, they left the splits on the flip flops 😢 it's not clear why they took the money (I didn't check right away because I was in a hurry, now I regret it 😢
ceasar .j
ceasar .j
21:19 07 Oct 24
previously handed in leather sneakers with suede - they managed 100% (then I also used the courier service - everything is great, no complaints)also handed in a super-soft new cardigan with a stain from drunken cherry liqueur (from the neck to the very bottom) - everything was cleaned and the cardigan is like new (no smell, no stains, the... texture of the fabric remained as it was, as if it had just been manufactured)highly recommendread more
Александра
Александра
12:45 21 Feb 24
Horrible dry cleaning! I do not recommend taking things here, especially children's things.We handed in a car seat, warned them that it should be manual dry cleaning, do not remove anything from it, but they removed the headrest, or rather tore it off, glued it with glue and put it back, wrapped it tightly, probably thought that I would not check... the car seat before receiving it. It is very good that I checked and saw that it was not in the condition it should be.They started saying that they did not remove anything, then said that I had already brought it glued, (although the glue was still fresh and stretched) no one wanted to show the cameras from the shop where they dry cleaned it. They barely compensated for this headrest to order a new one, because of a big scandal that we will file a complaint with the relevant authorities and that we will not just leave it! I do not understand how this can be done, this is child safety!!! Moreover, no one even returned the money for dry cleaning! Never hand in things here!!! And don't pay before dry cleaning, only after!!read more
Шевченко Вікторія Тарасівна
Шевченко Вікторія Тарасівна
10:17 01 Feb 24
I would like to express my gratitude to the American Dry Cleaners at Sobornost 21 who saved my item. I handed in the dress almost ruined, but the master of the workshop did an incredible thing 😍 saved my thing. I also always take things to the cleaners, Oksana and Svitlana are very friendly and decent girls. They give proper advice on all issues,... always give advice and help. There are also shoe and clothing repairmen who do their work very well. Thanks to the team, I recommend it to everyone!!! American dry cleaning is just super 😊 I wish you more friendly customers and success in your business. I recommend it to everyone. Thank you for being you❤️read more
Ольга Юрченко
Ольга Юрченко
09:27 11 Jan 24
I do not recommend, they wanted to clean the carpets, the advertisement indicated one price, but in fact it was much different
Жанна Beauty
Жанна Beauty
15:33 16 Nov 23
The first time the stain didn’t come off, they redid it, washed it off, but now the thing looked like a doormat
Елена Подлесная
Елена Подлесная
08:46 04 May 23
Super dry cleaning!!! Thank you so much for saving things after the paint!
Анастасія Окатова
Анастасія Окатова
08:00 04 May 23
I do not recommend the dry cleaner, which is located near the Galactic apartment complex.I handed in a woolen suit and a down jacket together. The suit was returned clean, BUT on the label it says not to hang, because the fabric will stretch, the suit hung on the shoulders and in the end it stretched a lot, the fabric is not so dense and huge on... me. The down jacket was also given more or less, I hung it in the closet and did not wear it for a long time. After a few months, I look at it, and it is covered in stains, I took it to another dry cleaner (in Silverbreeze, I advise everyone, they do their job at 110%) and there they said that the fabric became moldy because it was not dried well:/ this is the storyread more
Игорь Головчик
Игорь Головчик
18:48 06 Dec 21
My wife went to this dry cleaner on the recommendation of a technician from another dry cleaner. We needed a dyed sheepskin coat cleaned. They cleaned it well, BUT they tore it. They tore the collar, the underlayer... to shreds, and it cost 1,500 UAH. We didn't notice it when we got there because everything was hanging beautifully on a hanger... under plastic. The staff didn't say anything either, and they even took the receipt from my wife when we picked it up. We have no proof that we contacted them. And this despite the fact that they delayed the order for three weeks because the technician was ill.read more
DENY
DENY
17:52 28 Nov 21
Good dry cleaner and excellent shoe repairmen
Татьяна Клещ
Татьяна Клещ
05:13 23 Nov 21
Excellent dry cleaning service. Clean well for reasonable prices!
Oleg Lisimov
Oleg Lisimov
21:48 27 Aug 21
The establishment is old with good craftsmen. I came to them with an atypical problem - grease from a kebab got on my new summer maccasins/mesh made of red nubuck. After I tried to remove the stain myself with the help of Vanish, it only got worse. A shoemaker I know advised me to go to a dry cleaner, but the dry cleaner where I usually clean my... clothes said that this can only be done at an American dry cleaner. He arrived, the master looked and said I’ll try, if it works without repainting, then you’re in luck. In the evening he called me and said that you were lucky. Issue price 250 UAH. I am very pleased because the shoes are Italian, I put them on for the first time. I thank the master (male) and recommend dry cleaning to everyone.read more
Ihor Snihur
Ihor Snihur
16:25 25 Feb 21
Super! Fur is cleaned qualitatively.
Elena Verbovetskaya
Elena Verbovetskaya
19:02 13 Jan 21
I took the jacket to the dry cleaners and they did a terrible job. There were stains on the down jacket that were not there originally. Couldn't iron him. I came to them 5 times, each time I heard only excuses why they could not correct the situation. No one returned the money, and they didn’t even make a discount on such “services”. I recommend... you think carefully before taking your item to this dry cleaner!read more
Тетяна
Тетяна
17:33 04 Dec 20
I used to use the services and was very happy! And dry cleaning, and shoe repair, but last time ... ruined almost a new coat ... :(I do not recommend at all!
Pavel N
Pavel N
16:24 26 Nov 20
We cleaned the down jacket just GREAT! I was satisfied with both the service and the cleaning !!!
Сергей Владимирович
Сергей Владимирович
18:53 15 Oct 20
I want to thank the dry cleaning staff at Sobornost 21! Ryabata more well done. I lost all hope of saving my down jacket (after washing with gel balls, there were stains that I couldn’t rinse out on my own!). I thought it was a pipe. I saw the American dry cleaner on the Internet, the branch is very conveniently located, on Darnitsa, called,... explained the problem, I was immediately told to drive up to Sobornost, as there is a technologist on site who can assess the possibility of fixing the problem. When I arrived, the lady appreciated the problem and assured me that the problem would be solved. After 4 days, I took the down jacket completely cleaned of stains !!! Once again, many thanks for the work, for the attitude, for the efficiency. I will only contact you.read more
Demian Radziviliuk
Demian Radziviliuk
10:45 09 Oct 20
This is not the first time I have visited this dry cleaner. Oksana is very attentive and responsible. I definitely recommend dry cleaning. Service in Ukrainian. And the service and the result - everything is great. Thank you.
Tetiana S
Tetiana S
06:53 10 Jul 20
Thank you for the excellent service and customer focus!They dragged the insole in sandals - satisfied with the result. Instead of 5 promised days of work - made in 1 day. I thank master Volodymyr for efficiency and professionalism, and the administrators of the reception point for their kindness.I recommend!
Володимир Черниш
Володимир Черниш
08:17 10 Feb 20
I have been using American Dry Cleaning for over 10 years. The advantage of this item is that the shop is located here and your belongings will be ready much sooner.
Olga Kashirova
Olga Kashirova
18:29 09 Dec 19
I do not recommend it. I handed over a light jacket to this dry-cleaner. Upon examination, I found that the spot indicated by the delivery was not removed. They tried to claim that it was a scratch. Insisted to be re-cleaned. The result is zero. Despite this, payment is made in full, as the work is "carried out". It is clear that no apologies were... made, the issue was not resolved, and at the same time I received the wishes of a pleasant evening ...read more
julia korol
julia korol
09:11 07 Dec 19
She handed down the down jacket to the dry cleaner. The prices are a little higher than the dry cleaners nearby, but very good service. The work was completed in three to four days. Even very difficult spots were cleared. I will appeal more. I recommend
Юрий Драпалюк
Юрий Драпалюк
10:41 24 Nov 18
I give all my things (Stefano Ritchie, Briony, Kitton, billionaire) on Sobornost21 never had any problems!!! Always satisfied with the quality. At a high level and other services: dry-cleaning of carpets, dyeing of leather clothes, repair of clothes and shoes! The high professionalism of the employees, their individual approach to the things of... each client does not go unnoticed!PS: I recommend to everyone!read more
Halyna
Halyna
17:55 20 Feb 17
Все добре почистити і запакували.
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