I turned to this dry cleaner last week, as it is convenient that it is close to home.I handed in my winter jacket, and... I am very unhappy with the result.After "washing" the down is coming out of the jacket, they didn't clean the Velcro fastener (to which I was told "what and how are we going to clean it?", I did it at home in 3 minutes)There are dust balls left where the fasteners are on the sides.There are also stains on the collar, possibly from cosmetics, and on the sleeves.And all this for 650 hryvnias, and she waited for 4 more days.I will not contact you again.read more
04/26/2021 left a request on the website - they called back in the evening. I asked for clarification of information... about the "free delivery by courier" service (I live in the village of Zazimye, on a Google map in the 500-meter zone of the border with Kyiv). And this is with the declared free delivery in Kyiv! And one star is a lot!read more
We process winter things here more than once, they are carefully and correctly handled. Down jackets clean efficiently,... without damage to the filler. There are many more services, such as handing over curtains for cleaning. All super, did a great job.read more
It is not the first time I have asked about cleaning winter things, they have not been disappointed, they are working... qualitatively, by the way the attitude is neat, the means are qualitative.read more
Обращался в Американскую химчистку на Левобережке, хорошее место, куртку привели в порядок. Очень хотелось бы что бы вы... открылись на Троещине...read more
I was looking for a dry cleaner for a long time...I chose this one because of the polite and kind woman who works there... and assured me that there are no problems and there are many regular customers, which could not help but make me happy. So, the cashmere sweater is fine, there were no special features. But the white down jacket..was returned with general contamination..sleeves..collar..which is typical of white clothes, but was returned 60% washed and in addition with dark spots on the front which were not there! I was not happy at all... I gave it to be cleaned! Let's see ... there will be more.Unfortunately, after cleaning, the stains did not come off. So sorry.read more
The seventh heat, how good they are inside and out. (branch on Lyuteranska street, 10, Kiev, 01024)1. We washed the... tape off the mold after 4 months of changing colors.2. cosmetically stitched up all the abrasions3. We returned two pants and a jacket to the color of the time of purchase (after collecting all the dirt in the fields for several months of use.)4.Collected immediately after delivery of the washed item to the pick-up point.read more
There was no place. I just came in vain.UPD.The branch on Zolotovorotskaya street has not existed for a long... time.And “at the entrance to the parking lot” is in Lutheran. At Lutheran I know what it is.But when a branch closes or moves, as in the case of the branch on Zolotovorotskaya (on the Golden Gate), then this must be reported and the information in Google maps deleted in a timely manner.Very let down.read more
They came to return the shoes, the receptionist began to quote a price that differed from the price on the website and... the printed price list in her workshop. Moreover, in some positions it is written “from”, and specifically for my service in the price list there was an even price of 300 hryvnia without any “from”. + it’s unclear whether they can do something or not.read more
The most disgusting service you can imagine! Not only that, they kept the item for 3 weeks and didn’t clean anything.... And without understanding the situation, they simply got rude from above and talked so disgustingly as if I was asking to clean the thing for free. Disgusting service! what am I talking about, no one here has ever heard of the word service and a smile! I will never come back here again 😡read more
I cleaned coats and suits, it is nice to get fresh things like new. Always polite and pleasant staff, a pleasure to... deal with. More often I call a courier, come and pick up, and maybe bring a top class service. The quality of work is also at its best, I did not notice any flaws.read more
This dry-cleaner has a lot of experience and they really teach their employees how to work with delicate things and... fabrics. For all the time that I use their services, they only refused once, they said that the fabric was not amenable to cleaning, the blouse was very thin silk. Nice to see a professional approach.read more
They cleaned the blankets, a good dry cleaning service, pleasant staff, and advised on care. It's cool that there are... many branches, you can go wherever you want. The level of service is uniquely high.read more
Worst and most expensive dry cleaner ever. The quality of service does not justify the price. I gave away 2 jackets, on... one there was a stain under the pocket, only because of him, in principle, I gave it away, and on the second there were greasy spots. And so, cleaned 5 days!! And on the first, the stain never came out, and on the 2nd, the rivet was torn off. They return things as if nothing had happened, not to mention marriage and outstanding work! Carefully check all things when you pick up and do not believe what is written on their website. Everyone wrote there! Thank you for reading to the end) I want to warn you against the services of this dry cleaning)read more
I would like to express my deep gratitude to Svetlana for the high quality of service, friendliness, and attention. I... am very pleased with the quality of the work, I will recommend it to everyone I know!!!!read more
